Refund policy

At Kaka Essentials, we are committed to ensuring you and your baby are happy with every purchase. If you are not completely satisfied, we are here to help.

1. 7-Day Return Window

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

2. Eligibility Criteria

To be eligible for a return, your item must meet the following conditions:

• It must be in the same condition as received.

• It must be unworn or unused, with all original tags attached.

• It must be in its original packaging.

• You must provide the receipt or proof of purchase.

3. How to Start a Return

To initiate a return, please contact us via:

• WhatsApp: +92 319 0548351

• Email: essentialskaka@gmail.com

Please Note: Items sent back to us without first requesting a return will not be accepted. Once your return is approved, we will provide instructions on how and where to send your package.

4. Damages and Issues

Please inspect your order upon arrival. Contact us immediately on WhatsApp if the item is defective, damaged, or if you receive the wrong item so that we can make it right.

5. Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be automatically refunded on your original payment method within 10-15 business days.